Nameservers decide which company answers DNS questions about your domain. Pointing them at us hands DNS control to your ApaxonHost account.
Our nameservers are:
ns1.apaxonhost.com
ns2.apaxonhost.comBefore you start
Copy your existing DNS records first. Changing nameservers replaces the whole zone, so any records only held at your old provider — especially MX records for email — disappear the moment the change takes effect. Screenshot the old zone, or send it to us and we'll recreate it before you switch.
This matters most if your email is hosted somewhere other than your website. Nameserver changes are the single most common cause of "my email suddenly stopped".
Where to change it
| Registrar | Where to look |
|---|---|
| GoDaddy | My Products → Domain → DNS → Nameservers → Change |
| Namecheap | Domain List → Manage → Nameservers → Custom DNS |
| 123-reg | Manage domain → Change nameservers |
| Fasthosts | Domain names → Manage → Nameservers |
| IONOS | Domains & SSL → the domain → Nameserver → Use custom |
| Cloudflare | Nameservers are managed by Cloudflare — see below |
Remove any existing nameserver entries and replace them with ours. Most registrars want two; if there are boxes for a third and fourth, leave them blank.
If you use Cloudflare
Don't change the nameservers. Cloudflare needs to stay authoritative for your domain, so instead update the A record in Cloudflare's DNS tab to point at your ApaxonHost server IP, which is on your service page in the client area.
Set the proxy status to DNS only (grey cloud) while you install SSL, then switch it back to proxied if you want Cloudflare in front.
How long it takes
Usually 1–4 hours. The theoretical maximum is 48, because some ISPs cache aggressively.
During that window some visitors see the old site and some see the new one. That's normal and it resolves itself — there's nothing to fix, and changing the records again mid-propagation only restarts the clock.
To check progress, run:
dig NS yourdomain.com +shortor use a propagation checker. When every location shows our nameservers, you're done.
It's been 48 hours and nothing changed
Nine times out of ten the change didn't save at the registrar. Log back in and confirm the nameservers actually show ours. If they do, open a ticket with the domain name and we'll query the registry directly.