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Email

Why your emails go to spam, and how to fix it

Deliverability comes down to three things: can you prove the mail is yours, does your domain have a decent reputation, and does the message look like spam. 1. Prove the mail is yours Three DNS records do this. Missing…

Updated 26 Aug 20261 views
2. Access Your Mailbox

2. Access Your Mailbox

There are two ways to access a mailbox for sending and receiving email messages: Set up and use an email client program on your computer. Typically, in such programs you should specify the following settings: Username .…

Updated 26 Aug 20263,810 views
Viewing Statistics

Viewing Statistics

To view the reports on disk space and traffic usage by your account: If you have several subscriptions associated with your account, in the Subscription menu at the top of the screen, select the required subscription.…

Updated 26 Aug 20262,959 views
Customer Account Administration

Managing Additional User Accounts

When a subscription is created, a user account for the subscription owner is created along with it. This is the account that you use to log in to subscription. You can perform any operations for which the hosting…

Updated 26 Aug 20262,954 views
Domains and DNS

Adding Domain Aliases

Domain aliases allow you to point several domain names to the same website. This can be useful, for example, for branding purposes. To set up a domain alias in ApaxonHost: Go to Websites & Domains and run the Add Domain…

Updated 26 Aug 20262,335 views
Domains and DNS

Adding and Removing Domains

If your hosting package includes more than one domain name (website), then you can easily add domains to the server. Before you start adding a new domain that will use a second level domain name, like example.com , be…

Updated 26 Aug 20262,330 views
Viewing Subscription Summary

Permissions Available for Your Website

The following is a list of permissions for operations that you can perform in your account (shown at Account Permissions tab): DNS zone management . Manage resource records in the DNS zones of websites. DNS stands for…

Updated 26 Aug 20262,286 views
Viewing Subscription Summary

Allocated and Consumed Resources

If you are subscribed to a number of service plans at once, then you have several subscriptions. For each subscription, the following types of allocated resources are listed in your account at the Account section…

Updated 26 Aug 20262,191 views
Quick Start with ApaxonHost

Log In to Your Account

To log in to your account, open your browser and type https:// :8443 in the address bar. Your panel login page will open. Type in your username and password, and then click Log in . If you want to see the ApaxonHost…

Updated 26 Aug 20262,190 views
Hosting Types

Hosting Types

The hosting type defines the website’s behavior. ApaxonHost supports three types of hosting: Website hosting , Forwarding , and No hosting . Website Hosting The Website hosting means that a website is physically located…

Updated 26 Aug 20262,173 views
2. Access Your Mailbox

Access from Mozilla Thunderbird

The instructions provided in this section were verified against Mozilla Thunderbird 31.4.0. They might not work with earlier or later versions of Mozilla Thunderbird. To set up Mozilla Thunderbird: Open Mozilla…

Updated 26 Aug 20262,161 views
2. Access Your Mailbox

Access from Webmail

To access your mailbox through webmail, do any of the following: In a Web browser, visit the URL webmail.example.com , where example.com is the Internet address of your website. When prompted, specify your full email…

Updated 26 Aug 20262,126 views
Mail

Mail users with iOS and MacOS devices cannot access mail after certificate renewal on the server: Cannot Verify Server Identity

Symptoms Let's Encrypt SSL certificate securing mail has been renewed on the server. Cannot Verify Server Identity Settings cannot verify the identity of "mail.example.com". Would you like to continue anyway? In iOS /…

Updated 26 Aug 20262,096 views
2. Access Your Mailbox

Access from Microsoft Office Outlook 2016

You can set up Microsoft Office Outlook automatically (using the mail autodiscover feature) or manually. To set up Microsoft Office Outlook 2016 automatically: Open Microsoft Office Outlook 2016 Go to File Add Account .…

Updated 26 Aug 20262,093 views
2. Access Your Mailbox

Access from Windows Live Mail

The instructions provided in this section were verified against Windows Live Mail Version 2012. They might not work with earlier or later versions of Windows Live Mail. To set up Windows Live Mail: Open Windows Live…

Updated 26 Aug 20262,074 views
Securing Connections with SSL/TLS Certificates

Getting Free SSL/TLS Certificate from Let’s Encrypt

If the Let’s Encrypt extension is installed in ApaxonHost, you can get a free certificate for your domain from the Let’s Encrypt Certificate Authority and use this certificate to secure your domain, webmail and a “www”…

Updated 26 Aug 20262,011 views
2. Access Your Mailbox

Access from Apple Mail

The instructions provided in this section were verified against Apple Mail 8.2. They might not work with earlier or later versions of Apple Mail. To set up Apple Mail: Open Apple Mail and choose the Add Other Mail…

Updated 26 Aug 20261,983 views
Securing Connections with SSL/TLS Certificates

Protecting Webmail and Mail with SSL/TLS Certificates

When you use mail, bad actors can intercept, read, and tamper with your emails or email credentials, compromising your confidential information. Get peace of mind by protecting mail connections with SSL/TLS…

Updated 26 Aug 20261,937 views
2. Access Your Mailbox

Access from Gmail on Android

You can set up Gmail on Android automatically (which is enabled by the mail autodiscover feature) or manually. The following instructions were verified against Android 6.0.1. To set up Gmail on Android automatically:…

Updated 26 Aug 20261,924 views
Securing Connections with the SSL It! Extension

Securing Connections with the SSL It! Extension

The SSL It! extension offers a single interface for keeping your websites secured with SSL/TLS certificates from the trusted certificate authorities (CAs) Let’s Encrypt and DigiCert (Symantec, GeoTrust, and RapidSSL…

Updated 26 Aug 20261,852 views
Set Up Mail Accounts

1. Create Mail Account

To create an email address: Go to Mail . Click Create Email Address . Type the left part of the email address before the @ sign, and, if you have several domain names on your account, select the domain name under which…

Updated 26 Aug 20261,840 views
2. Access Your Mailbox

Access from iPhone

The instructions provided in this section were verified against iPhone 5s. To set up a mail account on iPhone: Go to Settings Mail, Contact, Calendars and select Add Account . In the displayed list of email providers,…

Updated 26 Aug 20261,781 views
Domains & DNS

How to change your nameservers

Nameservers decide which company answers DNS questions about your domain. Pointing them at us hands DNS control to your ApaxonHost account. Our nameservers are: Before you start Copy your existing DNS records first.…

Updated 26 Aug 20263 views
Billing & Account

How invoicing, renewals and cancellations work

When invoices are issued Recurring services are invoiced in advance . The invoice appears in your client area and by email, and is due 14 days from issue. Everything on your account lands on one invoice where the dates…

Updated 26 Aug 20262 views
Getting Started

Your first 30 minutes with ApaxonHost

Everything below takes about half an hour. Do it in order and you'll finish with a working site on your own domain, secured with SSL. 1. Sign in to the client area Your welcome email has your client area password. Sign…

Updated 26 Aug 20261 views

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