Knowledgebase
Billing & Account
Invoices, renewals, payment methods, cancellations and refunds.
How invoicing, renewals and cancellations work
When invoices are issued Recurring services are invoiced in advance . The invoice appears in your client area and by email, and is due 14 days from issue. Everything on your account lands on one invoice where the dates…
Keeping your account secure
Your hosting account controls your website and your email. Email is the password reset route for everything else you own. It's worth ten minutes. Turn on two factor authentication Everywhere it's offered: The client…
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