Customer Account Administration
9 guides in this category.
Adding Resources to a Subscription
Purchasing a new subscription for extending hosting resources is not always necessary. You can always improve just one of your subscriptions. For example, add extra disk space or SSL/TLS support. This can be done by…
Allowing Other Users to Access Your Account
If the number of hosting maintenance operations is too large to be handled by one person, you can delegate some of them to other people. For this purpose, you can create additional user accounts grouped by means of user…
Changing Your Password and Contact Information
To change your password for access to the Customer Panel: Click a link with your name at the top of the screen. Click Edit Profile . In the profile settings, type a new password, confirm it and click OK . To change a…
Creating Custom Buttons
For easy access to Internet resources from your subscription interface, you can create custom buttons that will be displayed in Websites & Domains . You can use this functionality, for example, to provide a link to your…
Managing Additional User Accounts
When a subscription is created, a user account for the subscription owner is created along with it. This is the account that you use to log in to subscription. You can perform any operations for which the hosting…
Managing Customer Account
With your subscription, you can perform a number of administrative operations on your customer account: Change an account password and personal information. Learn more in the section Changing Your Password and Contact…
Navigating Multiple Subscriptions
You can view and manage all your websites or only those that belong to a particular subscription. To view and manage sites of a particular subscription: Select the subscription name in the Subscription menu at the top…
Resuming a Suspended Subscription
If you see the “Warning: Subscription was suspended. All your sites are not available.” message after logging into your account and choosing a subscription, it means that the subscription in question has been suspended.…
System Users
For each hosting subscription, ApaxonHost creates a system user a user account in the ApaxonHost server operating system. Customers obtain their system users’ access credentials from their service providers and use…
Other categories
Still stuck?
Open a ticket and a real engineer in Manchester will pick it up.
