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Customer Account Administration

9 guides in this category.

Adding Resources to a Subscription

Purchasing a new subscription for extending hosting resources is not always necessary. You can always improve just one of your subscriptions. For example, add extra disk space or SSL/TLS support. This can be done by…

Updated 26 Aug 20262,165 views

Allowing Other Users to Access Your Account

If the number of hosting maintenance operations is too large to be handled by one person, you can delegate some of them to other people. For this purpose, you can create additional user accounts grouped by means of user…

Updated 26 Aug 20261,863 views

Changing Your Password and Contact Information

To change your password for access to the Customer Panel: Click a link with your name at the top of the screen. Click Edit Profile . In the profile settings, type a new password, confirm it and click OK . To change a…

Updated 26 Aug 20262,881 views

Creating Custom Buttons

For easy access to Internet resources from your subscription interface, you can create custom buttons that will be displayed in Websites & Domains . You can use this functionality, for example, to provide a link to your…

Updated 26 Aug 20262,050 views

Managing Additional User Accounts

When a subscription is created, a user account for the subscription owner is created along with it. This is the account that you use to log in to subscription. You can perform any operations for which the hosting…

Updated 26 Aug 20262,953 views

Managing Customer Account

With your subscription, you can perform a number of administrative operations on your customer account: Change an account password and personal information. Learn more in the section Changing Your Password and Contact…

Updated 26 Aug 20264,345 views

Navigating Multiple Subscriptions

You can view and manage all your websites or only those that belong to a particular subscription. To view and manage sites of a particular subscription: Select the subscription name in the Subscription menu at the top…

Updated 26 Aug 20263,885 views

Resuming a Suspended Subscription

If you see the “Warning: Subscription was suspended. All your sites are not available.” message after logging into your account and choosing a subscription, it means that the subscription in question has been suspended.…

Updated 26 Aug 20263,136 views

System Users

For each hosting subscription, ApaxonHost creates a system user a user account in the ApaxonHost server operating system. Customers obtain their system users’ access credentials from their service providers and use…

Updated 26 Aug 20263,178 views

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